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PRIVACY POLICY

Awakening With Reiki is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use and share information that identifies you or is associated with you ("personal information"). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

"Cookies" are little pieces of data we send when you visit our store. Cookies help us get to know you better and personalise your experience, plus they help protect you and other shoppers from fraud.

 

By using our site, you consent to us processing your personal data in accordance

with our Privacy and Cookie Policies.

 

 

Information we collect

  • Contact details – Name, email address, telephone

  • Demographic information such as postcode, preferences and interests

  • Comments and opinions

  • Information about products you have looked at

  • Emails and written correspondence you send to us

  • Payment and transaction information – We will keep records of the products you purchase from us and the payment method you used for the transaction



What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • To process your order

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  • Internal record keeping

 

  • We may use the information to improve our products and services

 

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

 

  • We do not store credit card details nor do we share customer financial details with any 3rd parties.

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at reiki-heart-healing@protonmail.com inserting the word “Unsubscribe” in the subject.

 

You may request details of personal information which we hold about you under the General Data Protection Regulation. Please email us at info@monolointeriors.co.uk and provide as much information as you can about the information you are looking for and we will be happy to try and help you find it.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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